Payment software services
Agile deployment processes implemented with a micro services architecture for key customers
Dr. Uwe Petersen is an entrepreneurial leader with many years of experience in omni-channel trading, financial services and technology companies (TIME industry). COO, CTO, CIO and expert in digital transformations, increasing efficiency and overcoming crises. Proven success in the implementation of international improvement initiatives, i.e.:
Make operations, IT and services more productive, flexible and performant; control service providers
Create, implement and tune customer / payment platforms, payment services and financial processes with agile software development (onsite, near and offshore)
Innovate, digitize and monetize products in publishing and media companies
Design, implement and develop shared service centers with outsourcing for SMEs and corporations
Lead, restructure and increase efficiency of e-commerce companies
Integrate SAP / ERP landscapes (S/4 HANA) modularly, close to standard and hybrid; execute transitions for customers and vendors
Project management esp. for software development.
The task requires a stringent, sustainable solution. Detached from internal resource bottlenecks and sensitivities.
I support medium-sized and larger companies in complex technological projects and restructurings.
Finding the right partner is crucial. You have to rely on extensive know-how and personal commitment.
Economically efficient, I lead in particular Service Delivery, Operations and IT teams to success. Whether ambitious growth targets, restructuring or in crisis situations.
Current challenges calls for innovation and improvements. Approaches according to conventional behavior do not help any further - an external view offers new possibilities and real alternatives.
Together with my clients, I tap the potential of digitalization, mobility, cloud / big data / AI for commerce, finance and IT.
Project / program management according to PMI / Prince2 and ITIL
Change, transformations, continuous improvement and crisis intervention
SWOT analysis and business cases and KPi controlling / reporting
Product contribution margin calculation, customer purchase behavior, advertising success control and UX optimization
Scaled agile software development, program consultant - SAFe certified; scrum, continuous integration, DevOps
Key performance indicator based controlling of project progress and performance values
Data center infrastructure management with the goal of improving high availability and power usage efficiency
Capability maturity level (CMMI), lean management, Kanban, TQM, Six Sigma
Outsourcing, vendor management, escalation and crisis management;Negotiation, contract and supplier management
Security, risk and quality Management
SLA, KPI, controlling, including reliable reporting; data Mining and business intelligence
Agile deployment processes implemented with a micro services architecture for key customers
Led SAP services, innovation and operations with sustainable improvements
Largest German customer loyalty program for the world's strongest card issuer, internationalized to America, Asia and Europe; agile management of distributed onsite, nearshore and offshore scrum teams - ROI according to business plan
Migrated a complete software landscape for a leading multi channel retailer. Realized a hybrid process platform with individual software-development and SAP implementation – working capital reduced, pay-off period achieved as planned
Managed demanding stakeholder requirements during an SAP implementation project - objectives achieved
Evolved international IT business service provider as Chief Technology Officer while increasing profitability
Release cycle of banking solutions for a global financial service provider reduced by more than factor two
Multi channel retail company with a turnover of more than Euro 100 M as chief executive officer successfully restructured
International IT business service provider as chief technology officer refined processwise and architectural in parallel with increased profitability
New customers implemented faster, existing customer performance improved by 2-digit %-points
Service organization established group-wide, service provider for workplace management, ERP and data center SLA based controlled
Direct delivery of electronic products for customers from the European central warehouse realized
Education
10/1988 - 03/1992 Doctoral studies: University of Hamburg, industrial engineer, title of the thesis: "Simultaneous production and layout planning" Degree: PhD
03/1983 - 09/1988 Study of industrial engineering, degree: diploma (grade: 1,5)
Languages
German: mother tongue
English: fluently in speaking and writing
French: basic knowledge
Other competencies
naligo UG
Dr. Uwe Petersen
Schatzmeisterstr. 39
22043 Hamburg - Germany
+49 40 6828 3300
info@naligo.net